CLINICAL PROTOCOLS and PROCEDURES Assessment system Intake and referral including prioritisation • Consent and substitute consent • Assessment • Clinical investigations and access to diagnostics • Assessment and carers • ACAT comprehensive assessment • Assessment of complex presentation • Assessment and dementia • Assessment and delirium • Assessment and mental health (including depression) • Assessment and younger people with disabilities • Assessment of suspected abuse of older people • Correctional facility, parole clients and forensic patients • Emergency assessment • Care planning, coordination and implementation Care plan development, implementation and care coordination • Advocacy • Case conferencing • Assessment outcome • Approval for residential, community and flexible care places • Reassessment • Access Information for consumers • Appropriateness Assessment and delegation in public and private hospitals • Assessment by medical officers and other health care professionals • Assessment in residential aged care facilities • Assessment in the community • Effectiveness Team competency • Consumer focus Client rights and responsibilities • Client self determination (choice) • Aboriginal and Torres Strait Islander People(s) • Cultural and linguistic diversity • SUPPORT PROTOCOLS and PROCEDURES Risk management Complaints handling • Appeals • Responding to requests for information from Federal and State Parliamentarians • Safe practice • Continuous quality improvement systems Local policy and procedure system • Quality control • Continuous quality improvement • Human resource management Team composition • Orientation • Performance appraisal • Continuing education and professional development • Information management ACAP data collection and reporting • Documentation and report writing • CORPORATE PROTOCOLS and PROCEDURES Leadership and management ACAT service planning • Legislation and guidelines • ACAT Delegation • Internal service providers General Practitioners • ACATs across NSW • NSW Health Aged Care Integration Unit, Inter-Government & Funding Strategies Branch • External service providers Residential, CACP, EACH providers • Community care providers • Governance Corporate and Clinical Governance • |